— “You” means you and, in California, your household.
— “Personal Information” means information that identifies you or your household, as defined in the California Consumer Privacy Act (“CCPA”).
— “Anonymized” or “Anonymous Information” is either collected in a way that we cannot associate it with you or your household, or has subsequently been hashed, aggregated, encrypted, or depersonalized in such a way that we cannot get back from the data we have to your personal information.
— “Company,” “we,” “us,” or “our” refers to OMG and any of its wholly owned subsidaries.
The Site and App are not directed to persons under the age of 21, and persons under the age of 21 are not eligible to use our Services unless they are over the age of 18 and have a medical recommendation/MMIC card. We do not intentionally collect or maintain Personal Information from persons under 21 years of age. If we learn that a person under 21 years of age has submitted Personal Information to us, we will take steps to remove that user’s Personal Information from our databases and to prevent the user from utilizing the App, Site, and the Services. We may retain such Personal Information as is necessary to carry this out and for other authorized business and legal purposes.
How We Collect Information
We collect Personal Information from you in the following ways.
Age and Geographic Statements by You. When you enter the website, we ask you to confirm your anticipated delivery address and that you are over 21. We register this information with a persistent cookie (see “cookies,” below) so that you need not answer these questions on a return visit. This information tells us whether it is legal for you to be on the Website, whether you are in our service area, and what products are available in your area.
Creating an Account. To purchase goods or services, you must create an account, and this requires you to enter Personal Information. For example, we will collect your name, gender birthdate, email address, address, phone number, and password when you register for an account on the Services (an “Account”) You will also be required to upload a photograph of a valid, unexpired government-issued identification card verifying that you are 21 years of age or older (or 18 years old with medical documentation as discussed above) and that matches the information you include upon registration of your Account. This will be matched, via automated and manual processes, to a selfie photo that you provide. You can choose not to provide us with certain information, but this may limit the features of the Site or Services you can use.
If you create an account by following an option on another site, all of your account information from that site will be transferred to create an account on our platform.
Via Website Logs. When you use our website, we gather certain information automatically and store it in log files. This information includes IP addresses and network provider, browser type, operating system, Internet service provider (“ISP”), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information to debug the website, analyze trends, administer the Site, track users’ movements around the Website, gather general geographic data about our user base, and better tailor our Services to our users’ needs. This information is provided to us in an anonymized form.
We also use Tracking Pixels. Tracking Pixels are tiny graphic images with a unique identifier, similar in function to cookies, which are used to track the online movements of Web users. In contrast to Cookies, which are stored on a user’s computer hard drive, Tracking Pixels are embedded invisibly in Web pages. Tracking pixels also allow us to send e-mail messages in a format that users can read, and they tell us whether e-mails have been opened to ensure that we are sending only messages that are of interest to our users. We may use this information to reduce or eliminate messages sent to a user. We do not tie the information gathered by Tracking Pixels to our users’ Personal Information.
Our advertising providers are regulated by the Digital Advertising Alliance (DAA).
Also, Google Analytics has a browser plug-in that prevents its analytics service from recognizing your return visits. You can download it at https://tools.google.com/dlpage/gaoptout.
How We Use Information
In general, we will use your Personal Information to either respond to the requests you make or to aid us in serving you better. We use your Personal Information to:
1. Provide the Services to you;
2. Facilitate the creation of your account on our system;
3. adProvide you with Services and customer support;
4. Provide you with information related to the Products you order or schedule;
5. Send you administrative texts to update you on the status of your order;
6. Tailor the features and content of the Services to you;
7. Respond to your requests, resolve disputes and/or troubleshoot problems;
8. Improve the quality of the App, the Site, and the Services; and
9. Communicate with you about the App, the Site, and the Services, including purchases made.
Where information is anonymous or becomes anonymous, we reserve the right to use it in any way permissible under the law, without prior notice to you.
How We Disclose Information
Your Rights (California Residents)
Under the California Consumer Privacy Act (the “CCPA”), as a California resident and consumer, You have certain rights concerning information that could reasonably be used to identify You. The following information is provided so that You can understand at or before the point of collection what we are collecting and why.
Right to Access (“Right to Know”) and Data Portability. You have the right to understand what personal information we have collected and retained about you in the preceding 12 months, where it came from, why we collected it, and with whom we have shared it. You are also entitled to a copy of the information in a reasonably usable format.
Right to Deletion.Concerning the right of erasure of your personal information, we will erase your personal information when requested except when it is necessary to:
1. Complete a transaction for which the personal information was collected, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us.
2. Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity.
3. Debug to identify and repair errors that impair existing intended functionality.
4. Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech or exercise another right provided for by law.
5. Comply with the California Electronic Communications Privacy Act under Chapter 3.6 (commencing with Section 1546) of Title 12 of Part 2 of the Penal Code.
6. Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research if you have provided informed consent.
7. Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us.
8. Comply with a legal obligation.
9. Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.
We may achieve deletion by removing it from our systems, by anonymizing it, or by aggregating it with other consumers’ data. Exercising your right to delete requires verification on your first request and then before the personal information is deleted.
If personal information about you has been anonymized before your verifiable request, we are not obligated to identify it or provide it in response to your verified request.
Disclosures and Use. In the past 12 months, we have not disclosed personal information to anyone outside of BCC and our business service providers, as discussed above.
Do Not Sell My Information. We do not sell your personal information to third parties. We do disclose data on a de-identified basis to our business consultants.
Right to non-discrimination. As provided by California law, we do not discriminate against customers based on their decision to exercise any of their rights under the CCPA.
Requests and verification. If You wish to exercise your rights under the CCPA, You (or an authorized agent with appropriate written documentation who can authenticate their own identity) can contact us in three ways:
Via your account: This is the easiest way to exercise your rights under the CCPA. Go to Your account profile.
Via email: email@example.com
Please describe the nature of your request (right to know, right to delete, copy of your data).
If you make a general request via email or phone, we may request that You take reasonable steps to verify Your identity before acting on your request. If Your request is on behalf of Your household, we must have a request that can be verified as to all members of the household. You will be required to provide one or more pieces of information that will allow us to substantiate your identity.
We also keep all requests You make on file, along with their responses, for twenty-four (24) months after their resolution. We do not use personal information provided in connection with requests for any other purpose, but we must retain some personal information for purposes of verifying that we complied with Your request.
Please note that concerning any request, we can only disclose, provide, or delete information that is still identifiable by you and not anonymized.
Application. You can stop all collection of information by the App by uninstalling the App. You may use the standard uninstall process as may be available as part of your mobile device or via the mobile application marketplace or network.
Please note that at all times you are responsible for updating your Personal Information to provide us with your most current e-mail address. If the last e-mail address that you have provided us is not valid, or for any reason is not capable of delivering to you the notice described above, our dispatch of the e-mail containing such notice will nonetheless constitute effective notice of the changes described in the notice.
If you do not wish to permit changes in our use of your Personal Information, you must notify us before the effective date of the changes that you wish to deactivate your account with us. Continued use of our Site or Services, following notice of such changes, shall indicate your acknowledgment of such changes.